SolidServe
One stop for all your IT needs!
Our comprehensive IT support solutions eliminate the need for full-time staff, are specialized for small to medium-sized businesses, offer 24/7 emergency support, and include proactive monitoring and maintenance to prevent potential IT issues.
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Managed Services
![Managed Service](/assets/img/colorful-icons/managed-service.png)
- Proactive management of IT infrastructure.
- Technical support and troubleshooting for end users.
- Customized plans based on specific needs and budget.
- Security, including antivirus protection, firewall configuration, and regular security updates to keep your systems safe from threats.
- Understanding of your business's unique requirements.
![User Management](/assets/img/colorful-icons/user.png)
Stream will administer & maintain your user's accounts, access, and control for you!
![Server Management](/assets/img/colorful-icons/server.png)
Having troubles with the administration and maintenance of servers? Let us maintain it for you!
![Network Management](/assets/img/colorful-icons/network.png)
Need help with the monitoring, maintenance, and optimization of network infrastructure and systems? Let us take care of it!
![PC Support](/assets/img/colorful-icons/laptop.png)
We attend to the maintenance and optimization of your PCs to elevate productivity. Contact us today!
![Managed Backups](/assets/img/colorful-icons/backup.png)
Need systematic and regular backing up of your data to a secure location? Manage your backups with Stream today!
![Email Services](/assets/img/colorful-icons/new-email.png)
Ensure seamless communication through managed email accounts and groups. Contact us today!
User Management
- Stream will administer and maintain your user's accounts, access, and control for you.
- Manage Users: We'll manage your users by adding, removing, or editing their accounts.
- Account and Access: Allow us to help you configure access controls such that users only access the resources they need.
- Support: In the event that your users forget their passwords, have incorrect access privilages, or require profile updates, we'll be there to assist you.
- License and Compliance: We will maintain and manage all your current licenses to ensure that you remain compliant and up to date with the latest changes.
![Service](/assets/img/colorful-icons/user.png)
Server Management
![Service](/assets/img/colorful-icons/server2.png)
- Our server management services will manage configurations and optimize your servers for performance and uptime.
- Physical and Virtual: Including VMware, Microsoft HyperV, and Linux solutions.
- Onsite and Cloud: Including AWS, Azure, GCP, Stream's Calgary data center, and more.
- Operating System: All current versions of Windows and Linux distributions.
- Software Servers: Active Directory, DNS/DHCP, RDS, Apps, File, Print, IIS, Apache, SQL, MySQL, and more.
- Security and Compliance: Maintenence and optimization of your antivirus, firewall, and configurations.
Network Management
- We will maintain your network to imrove security, coordination, and resource sharing between users.
- Internet: Managing your ISP to ensure fast connectivity and high uptime.
- Routers, Firewalls, Switches, and WAP's: Choose the level of support that's right for your business.
- Remote Access and VPN: Safely connect to your network from anywhere in the world.
- Performance and Optimization: Providing you with fantastic upkeep and optimization or your servers.
![Service](/assets/img/colorful-icons/lan.png)
PC Support
![Service](/assets/img/colorful-icons/pc-support2.png)
- We attend to the maintenence and optimization of your PCs to elevate the productivity of your users.
- Desktops, Laptops, Tablets, and Thin Clients: We will oversee and administer all devices belonging to your users.
- Operating Systems: Keeping you with and ahead of the curve by setting your devices with all current versions of Windows, Linux, and iOS.
- Apps: Ensuring you smooth business operations by installing apps like Office 365, Sage, Quickbooks, Adobe, and everything else needed for your users.
- User Profiles: Maintaining and managing your user's profiles for you.
- Support: In the event that your users have issues such as hardware problems, app crashing or profile updates give us a call and we'll be there to assist you.
Managed Backups
- Stream will safeguard & restore your precious data using our backup services.
- Backup & Restoration: Allow us to secure your critical data with our backup management services, offering reliable backup solutions and swift data restoration.
- Backup Types: Our team is equipped to handle several kinds of backups, including: System image, file based, application based, databases and everything else required.
- Backup Locations: Onsite, Cloud or Stream's Calgary data center.
- Restoration & Recovery: Provided on demand.
![Service](/assets/img/colorful-icons/backup2.png)
![Service](/assets/img/colorful-icons/email2.png)
- To ensure seamless communication, our team will diligently manage all of your email accounts and groups.
- Manage Emails and Group: Our team will maintain and manage all emails and groups to ensure that your users can communicate efficiently and smoothly.
- Providers: We can oversee and provide email management for various Cloud services such as Microsoft 365, Google Workspace or in house Exchange, IMAP, or POP3.
- Support: In the event that your users have issues such as losing access to their account, outdated software, or delivery issues, give us a call and we'll be there to assist you.
- Spam: Our dedicated personnel will monitor and optimize spam filters for you.