SolidServe
One stop for all your IT needs!
Our comprehensive IT support solutions eliminate the need for full-time staff, are specialized for small to medium-sized businesses, offer 24/7 emergency support, and include proactive monitoring and maintenance to prevent potential IT issues.
35% DISCOUNT!
Managed Services
- Proactive management of IT infrastructure.
- Technical support and troubleshooting for end users.
- Customized plans based on specific needs and budget.
- Security, including antivirus protection, firewall configuration, and regular security updates to keep your systems safe from threats.
- Understanding of your business's unique requirements.
User Management
Stream will administer & maintain your user's accounts, access, and control for you!
Server Management
Having troubles with the administration and maintenance of servers? Let us maintain it for you!
Network Management
Need help with the monitoring, maintenance, and optimization of network infrastructure and systems? Let us take care of it!
PC Support
We attend to the maintenance and optimization of your PCs to elevate productivity. Contact us today!
Managed Backups
Need systematic and regular backing up of your data to a secure location? Manage your backups with Stream today!
Email Services
Ensure seamless communication through managed email accounts and groups. Contact us today!
User Management
- Stream will administer and maintain your user's accounts, access, and control for you.
- Manage Users: We'll manage your users by adding, removing, or editing their accounts.
- Account and Access: Allow us to help you configure access controls such that users only access the resources they need.
- Support: In the event that your users forget their passwords, have incorrect access privilages, or require profile updates, we'll be there to assist you.
- License and Compliance: We will maintain and manage all your current licenses to ensure that you remain compliant and up to date with the latest changes.
Server Management
- Our server management services will manage configurations and optimize your servers for performance and uptime.
- Physical and Virtual: Including VMware, Microsoft HyperV, and Linux solutions.
- Onsite and Cloud: Including AWS, Azure, GCP, Stream's Calgary data center, and more.
- Operating System: All current versions of Windows and Linux distributions.
- Software Servers: Active Directory, DNS/DHCP, RDS, Apps, File, Print, IIS, Apache, SQL, MySQL, and more.
- Security and Compliance: Maintenence and optimization of your antivirus, firewall, and configurations.
Network Management
- We will maintain your network to imrove security, coordination, and resource sharing between users.
- Internet: Managing your ISP to ensure fast connectivity and high uptime.
- Routers, Firewalls, Switches, and WAP's: Choose the level of support that's right for your business.
- Remote Access and VPN: Safely connect to your network from anywhere in the world.
- Performance and Optimization: Providing you with fantastic upkeep and optimization or your servers.
PC Support
- We attend to the maintenence and optimization of your PCs to elevate the productivity of your users.
- Desktops, Laptops, Tablets, and Thin Clients: We will oversee and administer all devices belonging to your users.
- Operating Systems: Keeping you with and ahead of the curve by setting your devices with all current versions of Windows, Linux, and iOS.
- Apps: Ensuring you smooth business operations by installing apps like Office 365, Sage, Quickbooks, Adobe, and everything else needed for your users.
- User Profiles: Maintaining and managing your user's profiles for you.
- Support: In the event that your users have issues such as hardware problems, app crashing or profile updates give us a call and we'll be there to assist you.
Managed Backups
- Stream will safeguard & restore your precious data using our backup services.
- Backup & Restoration: Allow us to secure your critical data with our backup management services, offering reliable backup solutions and swift data restoration.
- Backup Types: Our team is equipped to handle several kinds of backups, including: System image, file based, application based, databases and everything else required.
- Backup Locations: Onsite, Cloud or Stream's Calgary data center.
- Restoration & Recovery: Provided on demand.
- To ensure seamless communication, our team will diligently manage all of your email accounts and groups.
- Manage Emails and Group: Our team will maintain and manage all emails and groups to ensure that your users can communicate efficiently and smoothly.
- Providers: We can oversee and provide email management for various Cloud services such as Microsoft 365, Google Workspace or in house Exchange, IMAP, or POP3.
- Support: In the event that your users have issues such as losing access to their account, outdated software, or delivery issues, give us a call and we'll be there to assist you.
- Spam: Our dedicated personnel will monitor and optimize spam filters for you.
